Scaling Consumer Insights Design Thinking Empathy Tech Analytics In Action

By switzerlandersing On Sep 10, 2025

Design Thinking (Empathy Map) - MYEO, Myanmar Youth Empowerment Opportunities

Design Thinking (Empathy Map) - MYEO, Myanmar Youth Empowerment Opportunities How do you scale a scrappy startup into a platform trusted by global brands? in this episode, aytm ceo lev mazin shares the journey from design studio to ins. In this episode of the curiosity current, host stephanie talks with lev mazin, ceo and co founder of aytm, about reimagining how consumer insights are generated and used.

Empathy + Analytics = Enhanced Customer Experience

Empathy + Analytics = Enhanced Customer Experience Through cx design, companies can transition from measuring and analyzing consumer insights to proactively shaping the customer experience from start to finish, bringing both significant business value and innovative and improved experiences. In their book empathy in action tm, tony bates and dr. natalie petouhoff reveal how important empathy is in the delivery of great customer experiences at scale. the book focuses on ways to use empathy based business approaches to earn customer trust and loyalty. This example illustrates how empathy, as the cornerstone of design thinking, can lead to innovative solutions that truly meet the needs of customers, enhancing their experience and satisfaction. Taking a human centered approach to digital transformation means organizations must think hard about how to integrate empathy at scale into their digital strategies.

Design Thinking: Understanding Customer Needs With Empathy - GLOBIS Insights

Design Thinking: Understanding Customer Needs With Empathy - GLOBIS Insights This example illustrates how empathy, as the cornerstone of design thinking, can lead to innovative solutions that truly meet the needs of customers, enhancing their experience and satisfaction. Taking a human centered approach to digital transformation means organizations must think hard about how to integrate empathy at scale into their digital strategies. Throughout the day, attendees explored how a blend of technology and empathy is not only revolutionizing data analysis but also fostering stronger consumer relationships. Explore empathy mapping to reveal hidden customer needs. discover techniques blending creativity with analytics to improve user experience and innovation. Learn the 5 phases of this problem solving methodology and switch from technology centered to user centered thinking. sometimes it can be difficult to fully grasp the customer journey and to emotionally connect with users, especially if your personal experience is far removed from theirs. In this episode of the curiosity current, host stephanie sits down with lev mazin, ceo and co founder of aytm, to explore how design thinking, integrated panels, automated analytics, and a respondent first philosophy are reshaping research and preparing the industry for an ai driven future.

Design Thinking: Understanding Customer Needs With Empathy - GLOBIS Insights

Design Thinking: Understanding Customer Needs With Empathy - GLOBIS Insights Throughout the day, attendees explored how a blend of technology and empathy is not only revolutionizing data analysis but also fostering stronger consumer relationships. Explore empathy mapping to reveal hidden customer needs. discover techniques blending creativity with analytics to improve user experience and innovation. Learn the 5 phases of this problem solving methodology and switch from technology centered to user centered thinking. sometimes it can be difficult to fully grasp the customer journey and to emotionally connect with users, especially if your personal experience is far removed from theirs. In this episode of the curiosity current, host stephanie sits down with lev mazin, ceo and co founder of aytm, to explore how design thinking, integrated panels, automated analytics, and a respondent first philosophy are reshaping research and preparing the industry for an ai driven future.

Design Thinking: Understanding Customer Needs With Empathy - GLOBIS Insights

Design Thinking: Understanding Customer Needs With Empathy - GLOBIS Insights Learn the 5 phases of this problem solving methodology and switch from technology centered to user centered thinking. sometimes it can be difficult to fully grasp the customer journey and to emotionally connect with users, especially if your personal experience is far removed from theirs. In this episode of the curiosity current, host stephanie sits down with lev mazin, ceo and co founder of aytm, to explore how design thinking, integrated panels, automated analytics, and a respondent first philosophy are reshaping research and preparing the industry for an ai driven future.

Design Thinking: Understanding Customer Needs With Empathy - GLOBIS Insights