Automated Quality Management | Voice Analytics Tools | MiaRec
Automated Quality Management | Voice Analytics Tools | MiaRec All these components may be deployed on a single server, in case of small size project, or distributed over multiple dedicated servers, optionally, with duplication/redundancy. below you can find a simplified as well as detailed diagram of miarec architecture. It does this by sending miarec a cryptographically signed xml document confirming users’ identities, along with some basic user information. once configured, users can authenticate with the following process: the user navigates to your miarec account (e.g. https://recordings.example.com/).
MiaRec Architecture - MiaRec Documentation
MiaRec Architecture - MiaRec Documentation Miarec rest api is a single point of entry to all resources of miarec platform. client application communicates to miarec api to retrieve resources (for example, calls or users) and create/update/delete resources (for example, create new user, delete call). This documentation describes the procedures required to install and configure miarec call recording solution. miarec solution has flexible architecture supporting various deployment scenarios depending on number of users and requirements to high availability and redundancy. all in one server. Welcome to miarec documentation portal. This guide provides step by step instructions for deployment of miarec call recording software on amazon aws. miarec on aws can leverage many of the services that are designed with high availability. depending on anticipated capacity, we recommend two types of ha architecture:.
MiaRec Architecture - MiaRec Documentation
MiaRec Architecture - MiaRec Documentation Welcome to miarec documentation portal. This guide provides step by step instructions for deployment of miarec call recording software on amazon aws. miarec on aws can leverage many of the services that are designed with high availability. depending on anticipated capacity, we recommend two types of ha architecture:. Within miarec's decoupled architecture, each software component (recorder engine, database, web portal, storage) is deployed on a dedicated server. as an option, the components may be duplicated to achieve full redundancy and/or scalability. Miarec supports advanced architecture in order to achieve fault tolerant architecture for in progress calls. this architecture involves a dedicated recording server, which is configured in passive recording mode. Architecture miarec solution relies on screen recording client running on agent desktops to perform screen captures during a call. the controller application is responsible for the authentication of clients and initiating the capture process when the agent handles a new call. This guide provides step by step instructions for deployment of miarec call recording software on amazon aws. miarec on aws can leverage many of the services that are designed with high availability.
The Modern Contact Center Blog
The Modern Contact Center Blog Within miarec's decoupled architecture, each software component (recorder engine, database, web portal, storage) is deployed on a dedicated server. as an option, the components may be duplicated to achieve full redundancy and/or scalability. Miarec supports advanced architecture in order to achieve fault tolerant architecture for in progress calls. this architecture involves a dedicated recording server, which is configured in passive recording mode. Architecture miarec solution relies on screen recording client running on agent desktops to perform screen captures during a call. the controller application is responsible for the authentication of clients and initiating the capture process when the agent handles a new call. This guide provides step by step instructions for deployment of miarec call recording software on amazon aws. miarec on aws can leverage many of the services that are designed with high availability.
MiaRec At Five9 CX Summit 2023
MiaRec At Five9 CX Summit 2023 Architecture miarec solution relies on screen recording client running on agent desktops to perform screen captures during a call. the controller application is responsible for the authentication of clients and initiating the capture process when the agent handles a new call. This guide provides step by step instructions for deployment of miarec call recording software on amazon aws. miarec on aws can leverage many of the services that are designed with high availability.
Architecture - MiaRec Documentation
Architecture - MiaRec Documentation
MiaRec Call Recording
MiaRec Call Recording
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